PRIVACY POLICY OF FLYPANEL

Effective date: 14/06/2018



INTRODUCTION

This Privacy Policy contains information about collecting users’ personal data and other necessary information and the manner of its processing during use of FlyPanel, services. The acceptance of terms and conditions for the use of FLY ON THE CLOUD with its registered seat at Św. Mikołaja 8-11, Wrocław, 50-125 (postal code) services means accepting this Privacy Policy without any reservations.

As General Data Protection Regulation EU 2016/679 enters in to force as of 25 May 2018, we would like to inform that we are strongly dedicated to guarantee proper level of protection of your personal data. We may be a data controller and data processor.

Any of personal data received from you during providing services by FLY ON THE CLOUD is necessary in the manner of our activity. We would like to ensure that your personal data is safe as we care about your trust.

HOW DO WE COLLECT PERSONAL DATA?

We collect information about users’ personal data when you register on our website or fill out a form. Please be advised that before registering or filling out the form you are kindly asked for familiarize with the Privacy Policy and Terms of Services [link]. If you do not agree on our terms please do not register or fill out any form.


Some of the provided user’s information such as: your IP address, domain, browser type, operation system type etc. may be automatically acquired when a user visits our websites.

WHAT CATEGORIES OF DATA DO WE COLLECT?

When ordering or registering on app.flypanel.app, as appropriate, you may be asked to enter your:

  1. name
  2. surname
  3. company business name,
  4. TAX ID
  5. credit/payment card information,

Aforementioned data is necessary to complete user registration and at the same time to ensure access to FLY ON THE CLOUD services.

From time to time we may contact you to check if you data is still complete, current and accurate.

WHAT DO WE USE YOUR INFORMATION FOR?

FLY ON THE CLOUD main purpose of gathering users’ information (including personal data) is to:

  • provide services, upgrade and improve functionality of our services
  • provide you an access to our services (by registration process)
  • secure possible claims that may arise during providing services
  • be in contact with you and update you with the newest information about services.

Your information helps us also to better respond to your individual needs.

We use the information you provide us in order to:

  • personalize user’s experience
  • improve our services
  • process transactions
  • provide you with customer service
  • prepare advanced statistics and analysis
  • send periodic e-mails.

Please be aware that FLY ON THE CLOUD may have access to your geo-location data as we collect and process IP address of all devices you use our software on. Collecting and processing your geo-location data refers to mobile devices as well as computers.

HOW DO WE PROCESS THIRD PARTY INFORMATION?

Users may process personal data and third party information by using FLY ON THE CLOUD services.

FLY ON THE CLOUD:

  • shall treat personal data owned by the user and processed via FLY ON THE CLOUD services as confidential
  • will not use this information for any purpose which is not compliant with our Privacy Policy
  • shall not also use the information for any other purpose than to provide you with high quality and secure services.
HOW DO WE PROTECT YOUR DATA?

The security of your personal data is our main concern. We follow high industry standards to protect the personal data processed via our services and products, both during transmission and once we receive it. We remind you however, that no method of Internet transmission or electronic storage is 100% secure. FLY ON THE CLOUD takes every possible step to keep the data protection system up to date and modern.

FLY ON THE CLOUD uses technical and organizational measures (reasonable and appropriate) and the highest security to protect the provided data against loss, destruction, misuse, unauthorized access, disclosure, alteration and destruction. The used measures and technology ensure complete safety of the data provided by the user. We use secure socket layer (SSL) during the registration process and to fulfill payments by credit card.

We taking also into account and assessed the risk of processing personal data to remain your personal safe.

DO WE COLLECT CHILDREN PERSONAL DATA?

FLY ON THE CLOUD services are addressed to business companies. FLY ON THE CLOUD does not collect personal information from anyone under the age of 18.

DO WE DISCLOSE YOUR PERSONAL DATA DO THIRD PARTIES?

We do not sell, trade or otherwise transfer to outside parties your personal identifiable information. In particular, we shall transfer no information or personal data to third parties for marketing or promotional purposes without your consent.

This does not include trusted third parties who assist us in operating our services, so long as those parties agree to keep this information confidential and protected at the same level as FLY ON THE CLOUD proceeds regarding user’s data. We may also release your information when we believe in good faith that disclosure is appropriate to comply with the law such as to comply with a subpoena, or similar legal process and it is necessary to protect our rights, your safety or the safety of third parties, investigate fraud, or if it is necessary for the FLY ON THE CLOUD security and its rights protection.

FLY ON THE CLOUD reserves the right to disclose personal data and other information relating to the user to third parties affiliated with FLY ON THE CLOUD connected with providing services and its current business activity, such as payment processing, providing customer support and sending emails out on our behalf.

Users’ credit/payment card data shall be disclosed solely to service providers that conduct non-cash transactions strictly for purposes related to payments process.

Our entrusted third parties who assist us in operating our services are:

  • mobile analytics software providers,
  • payment system providers.
HOW DO WE USE COOKIES?

The so called ‘cookies’ may be used while using services or products rendered by FLY ON THE CLOUD. These are pieces of information sent by the server, stored on a user’s computer for the purpose of automatic identification of a particular user when using our services with using for example Google Analytics tools.

Cookies’ enable us to quickly confirm your identity and owing to them the use of our services becomes much easier and more widely available. ‘Cookies’ are used by FLY ON THE CLOUD solely with the purpose of personalizing a particular user. ‘Cookies’ can be used on condition that they are accepted by a browser and that they shall not be removed from the storage media. Users who removed ‘cookies’ from their storage media or have not accepted them on their browser (detailed information in cookies settings in your browser) may not have access to products or services rendered by FLY ON THE CLOUD. We do not link the information we store in cookies to any personal data you submit while on our site.

The use of third party cookies is not covered by our privacy policy. We do not have access or control over these cookies.

OTHER INFORMATION REGARDING MOBILE ANALYTICS AND SOCIAL MEDIA

Mobile analytics software e.g. Google Analytics or Hotjar allow us to better understand the functionality of our Mobile Software on your device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We may link the information we store within the analytics software to personal data you submit within the application. If you disagree for using:

  1. Google Analytics please change your cookies settings
  2. Hotjar please familiarized with: https://www.hotjar.com/legal/compliance/opt-out

Our website includes social media features. Social media features are either hosted by a third party. Your interactions with these features are governed by the privacy policy of the company providing it.

Sometimes you may find on our website links to other sites that are not owned or controlled by us. We are not responsible for their privacy practices. Before using such sites please familiarize with their privacy policies.

WHO IS THE DATA GATHERING ENTITY?

Conducting its activity, under the business name of FLY ON THE CLOUD, with its registered office: FLY ON THE CLOUD, with its registered seat at Świętego Mikołaja 8-11, 50-125 Wrocław, Poland, shall be the entity gathering personal data and other information.

HOW TO CHANGE OR DELETE MY DATA?

If your personal data changes, or if you no longer desire our service, you may correct, update, delete inaccuracies or request deactivation of your account by making the change within the “edit my profile” section of the site or by emailing us at flypanel@flyonthecloud.com This Web site contains links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites.

Using offered products and services rendered by FLY ON THE CLOUD, the user is obliged to comply with rules contained in the terms and conditions available on our website: Terms of service for FlyPanel

You can always choose what can we do with your personal data (i.e. regarding disclosing personal data or using it for other purposes different from originally collected or subsequently authorized by you) To limit the use please contact us by the way of written request.

Please remember that we are here for you and you has a right to access, correct, amend or delete personal data. We will always follow your request within 30 days, as required by data protection rules. The only thing you need to do that is to notify us.

In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to do so and why.



DO WE MODIFY THIS PRIVACY POLICY?

We may update this Privacy Policy to reflect changes to our information practices or requirements of law. In case of any material changes you will be notified by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective.

You are encouraged to review this website for the latest information on our privacy practices.

HOW TO CONTACT US?

In case of any questions regarding this Privacy Policy please feel free to contact us via the following e-mail: flypanel@flyonthecloud.com